TERMS AND CONDITIONS

Conditions for hotel stay

• We have transfer Airport-Hotel-Airport in private service with additional charge.
• Up to one (1) child (under 12 years old) is allowed sharing a room with two adults at no extra charge in accommodation. The child’s breakfast is not included in the price of the room and must be charged to the room.
• It is only possible to place extra beds in some of our rooms. Prior coordination is required and will imply additional charge.
• It is not possible to put the beds of the rooms together.
• The rooms and common areas, in some units, have facilities and access conditions for people with special needs.
• Pets or admission with any animal to the hotel are not allowed. Only the entry of duly certified service animals is allowed. You must coordinate with the hotel at least one week before your arrival.
• According to the General Law for the Prevention and Control of the Risks of Tobacco Use, Law Number 29517, smoking is prohibited in the rooms. In the event that the breach by a guest of the specified in this paragraph is verified, a penalty of USD 250 per day will be applied to said guest.
• The hotel has free WiFi in public areas and rooms.
• We do not offer tours.
• The hotel is not responsible for loss or money, jewelry and / or other valuables left in the room. We ask our guests to leave the doors of their rooms properly closed, as well as use the safe deposit box at the reception or declare them and leave them in the custody of the hotel.
• All personal items forgotten by our guests will remain under deposit at the hotel for 90 calendar days. After this deadline, the hotel may have them.
• In order to achieve peace of mind for all guests we request a quiet schedule between 11 p.m. and 9 a.m.
• It is forbidden to enter the rooms of any person who is not registered at the hotel.
• The possession and consumption of hallucinogenic drugs within the hotel premises is prohibited.
• The sexual exploitation and abuse of minors are criminally and civilly punished according to the legal provisions in force.
• If you wish to extend your stay, we ask that you inform the Hotel Reception at least 24 hours in advance of your departure date. The extension will depend on the availability of rooms.